Privacy Policy

1. Introduction

Chirag Remedies ("we", "us", "our") operates this website to share information about our pharmaceutical distribution, institutional supply, retail network, and tele-pharmacy services across Central India. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

2. Information We Collect

We collect information you choose to share with us, such as:

• Your name, phone number, email address, company name, and message, when you submit our Contact or "Book Strategy Call" form.
• Messages you send us directly via WhatsApp.
• Basic technical information collected automatically by any website, such as browser type, device type, and pages visited, through standard web server logs.

We do not knowingly collect sensitive personal data (such as financial account details or health records) through this website. This website is an informational and business-enquiry site, not an e-commerce checkout platform.

3. How We Use Your Information

We use the information you provide to respond to your enquiry, schedule a visit or call, understand which of our services you are interested in, and maintain our own business records. We do not sell your personal information to third parties.

4. Third-Party Service Providers

Our Contact and Strategy Call forms are processed using a third-party form-delivery service (Web3Forms), which forwards your submission to our email. Your WhatsApp messages are handled directly within WhatsApp, subject to WhatsApp's own privacy policy. Our location map is provided via an embedded Google Maps widget, subject to Google's own privacy policy. We encourage you to review the privacy policies of these third-party services.

5. Data Retention

We retain enquiry and communication records for as long as reasonably necessary to respond to your enquiry, maintain our business relationship, and meet our accounting, tax, and regulatory record-keeping obligations under applicable Indian law.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023 and its Rules, you have the right to seek access to, correction of, and erasure of your personal data that we hold, and to withdraw consent and raise grievances regarding its processing. To exercise any of these rights, please contact us using the details below.

7. Cookies

This website may use minimal cookies or similar local storage required for basic site functionality (such as remembering that you closed a menu). We do not currently use third-party advertising or tracking cookies.

8. Security

We follow reasonable security practices to protect the information you share with us, consistent with the Information Technology Act, 2000 and applicable rules. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

This website is intended for business enquiries from adults acting on behalf of pharmacies, institutions, and healthcare partners. It is not directed at, and we do not knowingly collect information from, children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.

11. Contact Us

For any privacy-related questions or requests, please reach out to us:

Shop No/Plot No.:198, Jaora Compound, Indore, Tehsil: Indore, District: Indore, Pin code: 452001

Phone: +91 98933 11667
Email: chiragremedies@gmail.com